Empowering Schools With a Trusted Platform for Digital Product Safety
Launching the Safer Technologies 4 Schools catalogue on time, after multiple failed attempts by others.
- Government / Education
- Platform Stabilisation & Architecture
- Authentication & Access Management
About the Client
Education Services Australia (ESA) is a government-funded organisation that delivers digital resources and technology services to schools across the country. Their mission is to support educators and students by improving access to trusted, high-quality digital tools.
The Challenge
ESA had been working on the Safer Technologies 4 Schools (ST4S) catalogue, built on Directus, to provide schools with product safety reports. However, the project faced repeated delays and failed engagements with other vendors.
The main challenges were:
- A platform stuck in limbo without a clear launch path.
- Authentication issues causing friction for users.
- Lack of stable environments to properly test and deploy.
ESA needed a trusted partner to get the catalogue ready for launch before the end of the financial year.
The Solution
Rocket Lab stepped in as a Directus bronze partner and quickly stabilised the project:
Environment Setup
- Established clear staging and production environments to ensure stability and reliability.
Authentication Remediation
- Upgraded and remediated long-standing authentication defects by integrating Kinde, leveraging Rocket Lab’s strategic partnership.
Pragmatic Delivery
- Focused on resolving the biggest blockers without unnecessary rewrites.
- Collaborated directly with the vendor to streamline fixes and accelerate progress.
Next step
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Founder and Fractional CPTO
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The Results
- On-time launch: Delivered the ST4S catalogue by the end of the financial year, as promised.
- Successful adoption: The platform is now live, giving schools access to critical product safety reports.
- Sustainable foundation: Rocket Lab continues to maintain the platform, ensuring long-term stability and performance.
Why it worked
Turn complexity into clarity
We cut through years of stalled progress and delivered a clear path to launch.
Be prepared. Be proactive.
Anticipated integration challenges and set up robust environments.
Always provide value
Focused on pragmatic fixes that delivered outcomes without over-engineering.
Be solution-driven
Partnered with both ESA and vendors to overcome bottlenecks.
Show you care
Prioritised the needs of schools and educators who rely on this catalogue.
Act with courage
Took ownership of a challenging project that had failed multiple times before, and delivered.
Key Stats
- Key stat
- Catalogue launched on time after years of delays.
- Key stat
- Two stable environments established for ongoing delivery (staging + production).
- Key stat
- Authentication defects resolved through Kinde integration.
- Key stat
- Platform now maintained by Rocket Lab for long-term success.
