Education Services Australia

Empowering Schools With a Trusted Platform for Digital Product Safety

Launching the Safer Technologies 4 Schools catalogue on time, after multiple failed attempts by others.
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About the Client

Education Services Australia (ESA) is a government-funded organisation that delivers digital resources and technology services to schools across the country. Their mission is to support educators and students by improving access to trusted, high-quality digital tools.

The Challenge

ESA had been working on the Safer Technologies 4 Schools (ST4S) catalogue, built on Directus, to provide schools with product safety reports. However, the project faced repeated delays and failed engagements with other vendors.

The main challenges were:

  • A platform stuck in limbo without a clear launch path.
  • Authentication issues causing friction for users.
  • Lack of stable environments to properly test and deploy.

ESA needed a trusted partner to get the catalogue ready for launch before the end of the financial year.

The Solution

Rocket Lab stepped in as a Directus bronze partner and quickly stabilised the project:

  1. Environment Setup
    • Established clear staging and production environments to ensure stability and reliability.
  2. Authentication Remediation
    • Upgraded and remediated long-standing authentication defects by integrating Kinde, leveraging Rocket Lab’s strategic partnership.
  3. Pragmatic Delivery
    • Focused on resolving the biggest blockers without unnecessary rewrites.
    • Collaborated directly with the vendor to streamline fixes and accelerate progress.
The Results
  • On-time launch: Delivered the ST4S catalogue by the end of the financial year, as promised.
  • Successful adoption: The platform is now live, giving schools access to critical product safety reports.
  • Sustainable foundation: Rocket Lab continues to maintain the platform, ensuring long-term stability and performance.
  • Why it worked
  • Turn complexity into clarity: We cut through years of stalled progress and delivered a clear path to launch.
  • Be prepared. Be proactive.: Anticipated integration challenges and set up robust environments.
  • Always provide value: Focused on pragmatic fixes that delivered outcomes without over-engineering.
  • Be solution-driven: Partnered with both ESA and vendors to overcome bottlenecks.
  • Show you care: Prioritised the needs of schools and educators who rely on this catalogue.
  • Act with courage: Took ownership of a challenging project that had failed multiple times before — and delivered.
  • Key Stats
  • Catalogue launched on time after years of delays.
  • Two stable environments established for ongoing delivery (staging + production).
  • Authentication defects resolved through Kinde integration.
  • Platform now maintained by Rocket Lab for long-term success.
  • Let's Talk

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