Streamlining Domestic Violence Reporting for Frontline Officers
How we helped NSW Police digitise and simplify one of their most critical and complex frontline processes. Improving speed, accuracy, and victim support.
- Government
- Mobile App Development (React Native)
- Digital Transformation
About the Client
The NSW Police Force is Australia’s largest police organisation, with over 22,000 personnel serving a population of 8 million people. Officers respond to thousands of domestic violence incidents every year: one of the most complex and sensitive areas of policing.
The Challenge
The existing process for recording domestic violence incidents was:
- Paper-heavy and time-consuming.
- Inconsistent across commands.
- Delaying access to critical information for investigations and victim support.
This created unnecessary administrative burden for officers in high-pressure situations and slowed response and follow-up.
The Solution
Rocket Lab partnered with NSW Police to design and deliver a secure, mobile-first app for frontline officers:
- Guided, step-by-step reporting to ensure compliance with domestic violence protocols.
- Real-time data capture directly at the scene.
- Offline capability for use in low-connectivity environments.
Next step
Building something like NSW Police Force?
Book a free 30-minute call. No pitch deck, no obligation. We will tell you if we are the right fit.
Julien Lamy
Founder and Fractional CPTO
You talk to the people who build it, not an account manager.
The Results
- Significant time savings per incident report, enabling officers to focus on victims and investigations.
- Consistent, accurate reports across commands.
- Faster access to case information for follow-up and inter-agency coordination.
Why it worked
Built in close collaboration with frontline officers and investigators.
Designed for ease of use in high-stress, on-site conditions.
Key Stats
- Key stat
- 22,000+ personnel, largest police agency in Australia.
- Key stat
- 37,000+ domestic violence incidents recorded annually in NSW.
- Key stat
- Significant reduction in manual paperwork and faster data availability.
