Design & Development
Ongoing Support & Optimisation
Rocket Lab's Ongoing Support & Optimisation service keeps a live web or mobile product running smoothly after launch: monitoring, fixes, performance tuning, feature work and upgrades, whether we built the product or are taking it over from another team.
- Founded 2014, Sydney and Melbourne team
- You deal directly with The builders, the designers and engineers on your product
Products don't end at launch.
Shipping is just the beginning. The best digital products are maintained, improved and optimised over time, so they keep evolving with your users and delivering results long after go-live.
About the service
Rocket Lab provides structured, proactive support for teams that want peace of mind after launch. Whether we built your product or are stepping in to take over, we become your long-term technical partner.
From bug fixes and performance tuning to feature enhancements and infrastructure upgrades, we make sure your product stays fast, secure and aligned with your business goals.
It is ideal for scale-ups, product teams without in-house capacity, or any company that takes product quality seriously. For React Native and Flutter apps, our fixed-fee mobile app maintenance plans cover the platform work every app needs.
What we use
Our team works with your existing stack and tools to keep everything running efficiently.
Monitoring and incident response: Sentry, Datadog, LogRocket, Uptime Robot
Analytics and optimisation: Google Analytics, Mixpanel, Hotjar, PostHog
CI/CD and DevOps: GitHub Actions, AWS, Vercel, Docker, Kubernetes
Front end and back end: React, React Native, Flutter, Node.js, NestJS, Directus
Project management: Linear, Jira, Notion, Slack
Our step-by-step process
We get up to speed fast, then keep your product healthy and improving.
Technical audit and onboarding
We assess your current product, codebase, infrastructure and tooling to get up to speed fast and identify immediate risks.
Support plan setup
We define service levels, communication channels and workflows for requests, fixes and improvements. No guesswork.
Monitoring and issue response
We set up monitoring tools, alerts and dashboards. When something goes wrong, we are already on it.
Performance and UX optimisation
We continuously find and implement ways to improve speed, reliability and user experience.
Feature enhancements and iteration
We help your product evolve by building new features, refining existing ones and supporting experiments.
Roadmap and strategic guidance
We don't just maintain, we guide. We help you plan technical upgrades, prioritise improvements and make smart long-term decisions.
Why Rocket Lab
Support from the people who build products.
- We care deeply about your users, your uptime and the product you have invested in.
- We think clearly about what to fix now, what can wait and what is worth improving.
- We own the outcome by being proactive, not waiting for tickets.
- We move fast when something breaks, and calmly when it doesn't.
Related capabilities
Fixed-fee plans that keep React Native and Flutter apps updated, compliant and live in the stores.
Embed our engineers, designers and product experts directly in your team to accelerate delivery without hiring overhead.
We design robust technical architectures that let your product scale securely as your business grows.
A fixed-price launch-readiness audit for apps built with AI tools, with a costed plan to launch.
Take over, stabilise and modernise a web or mobile app another team built, then rebuild only what needs it.
In our clients' words
Founders and long-term partners on what it is like to build with us.
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We have a long standing partnership with Rocket Lab who provide Webjet with critical strategic and development services for our front-end websites.
Over the years Rocket Lab have seamlessly integrated with James Hardie in delivering a number of key projects for the business that to this day continue to be critical to the success and functionality of our operations.
When it comes to out-sourcing and partnering with a technology vendor, Rocket Lab is top of mind. Julien, Jen and the team are incredibly detailed and thorough whenever they’re engaged in a project. And, they do so at velocity.
Rocket Lab’s ability to help define and execute our business through software in a timely fashion, has been a breath of fresh air and a pleasure to work with.
The guys worked together very well with our internal resources and blended into our process seamlessly. We were very impressed with the level of skill from each of the engineers…
Our business has hundreds of suppliers and thousands of customers so we needed a highly robust structure and that’s exactly what was delivered by Julien, Jen and the RL development team.
Julien and his team are a real pleasure to work with. They are well rounded with a solid understanding of design/user experience best practices as well as diving deep under the hood with solid web and app development capabilities.
Their team delivered a site that met our expectations, and they’ve continued to assist us in refining and enhancing it over time. They are dedicated, creative, and technically skilled, helping to ensure our website looks good and functions smoothly.
Tell us what you are building.
A 30-minute call. No pitch deck, no obligation. We will tell you if we are the right fit.
